Whether or not you like dealing with difficult, obtuse and uncaring people… you have to find the balance and establish a neutral middle ground where at least a stable, positive interaction can be maintained.
I usually step out and confront people whenever they are rude or callous. I do not do so for my personal benefit alone, but for those who work with me and are also affected by certain negative behavior. My confrontation is not aggressive or overly pointed, I simply encourage others to hold themselves accountable. No matter what position a person can have, I loathe people who allow themselves to hurt, insult others, and expect them to simply obey and say nothing in return.
I have a coworker who is a very bossy type of person, easily offended, sometimes even snippy, who also has a lot of issues in her personal life. I used to confront her with various issues we faced at work, but she would complain to my ex-supervisor, whining that I wasn’t her supervisor, when what I confronted to her had nothing to do with my position. I have grown to understand with time, that takes such suggestions offensively. But I cannot neglect her uncaring attitude when her own completely callous decisions impact everyone else’s lives. A young girl, who has recently joined our staff, one told me that this coworker is yelling at her and being rude to her. I encouraged her not to back up at this times, and be more assertive and not tolerate her behavior. This coworker has misplaced the supply places. She put the most necessary and essential supply on the bottom shelf. Seeing that, I suggested her to put it back as it is extremely uncomfortable to crawl every time and reach for the item, especially that it is so frequently used. She rejected and said that the rest of us are being lazy. She wanted her way, when 10-12 other people should be negatively impacted because she has no clue how things should be organized. Knowing her behavior it did not insist, but took the problem to the manager, so she can deal with her. The problem was solved, and I was glad to confront the careless entity.






